Introducing Paul Brown Mr Retention - the member retention expert.
The world class keynote speaker, advisor and confidante to businesses around the globe in member retention.
The fastest way to grow your business is to keep your existing customers longer. Paul Brown has led the world in customer and member retention programs and research since 1995 and his pioneering work and consistently successful track- record have earned him the nick-name, Mr Retention.
Today he is a highly regarded international business consultant and speaker who travels the globe helping select partners find, win and keep more members and customers for life.
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The world’s #1 proven systems for customer & member retention, membership growth and team training delivered on-site like no other.
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The one world class keynote speaker trusted to deliver something new, exciting, entertaining, innovative & thought-provoking.
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Trusted business consultant, advisor & confidante to leading businesses around the globe on systems, strategy, & culture.
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Mr Retention’ presentations and advice are all designed with the aim to help businesses find, win & keep more customers.
Let us help you and your business - get in touch with Mr Retention today!
How can Mr Retention help you?
A range of services adapted to your needs
New member journey.
Design and implement a bespoke new member on-boarding system that works.
Software and App development.
Use our software or we can help you develop your own.
Best practice analysis.
Conduct a comprehensive analysis of your current best practices
Team training and accreditation.
Deliver world-class on-site team training that gets maximum buy-in and true team-work.
Customer centric workshops.
Teach your team what matters most when it comes to the customer experience.
Sales systems and training.
No hard sales but successful systems so people want to buy for all the right reasons.
Results guaranteed fitness and nutrition.
Programs and systems that truly deliver results, delivered by your own people.
Let us help you and your business - get in touch with Mr Retention today!
Latest news
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Mr Retention brings branding expertise to IHRSA 2019
Paul Brown Mr Retention returns to the US in March 2019 as a feature speaker for IHRSA in what will be his 23rd year presenting and consulting for the largest fitness and business conference in the world. This year Brown […]
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2019 SPORTEC / IHRSA Japan Management Seminars, Tokyo
July 9 – 10, 2019 Japan’s largest sports and fitness conference with over 50,000 attendees plays host to Paul Brown Mr Retention in 2019. Paul’s topics have yet to be announced but he will deliver two key addresses to the […]
Read MoreLet us help you and your business - get in touch with Mr Retention today!
Testimonials
What clients are saying about Mr Retention.
