Paul Brown Mr Retention returns to the US in March 2019 as a feature speaker for IHRSA in what will be his 23rd year presenting and consulting for the largest fitness and business conference in the world. This year Brown […]

UK leading fitness franchisor, the énergie Fitness Group, has recently seen further success in its member retention and growth through the émpower Program, created exclusively for the group by Mr Retention, Paul Brown. énergie built a flagship gym at its[…..]

Orlando’s premier health club group, Fitness Central Florida (Fitness CF) is the latest to launch the Face2Face Retention program in its five clubs. The group’s full team of fitness and customer service professionals will undergo extensive training in March 2019 with[…..]

Australia’s Belgravia Health and Leisure Group were recently awarded the contract to operate the prestigious Knox Leisureworks and have immediately made plans to launch Belgravia’s Face2Face Retention Program at the centre. The Face2Face program is already offered in all of[…..]